New year, new trends. But what are the newest ones we should be looking out for? And how can you be using them to the best of your ability? Have you heard about Restaurant POS systems?
This year, there is going to be a lot of changes surrounding the way we do things and how we manage our businesses. Forward-thinking is one of the main things that we should be concentrating on this year. Your POS systems can only get better, and let us give you a heads up, it will get better, in a way you never thought possible.
Below we have highlighted the top trends you should be looking out for.
Over the years, there has been a slight change in the way we look at self-service. Now, there is a push to make it something we use on a more regular basis. Restaurants are looking to make their experience completely self-service. Fast-food will become faster and operational costs will in turn decrease. Order accuracy will also be more precise as the customer will be the one taking it down and getting what they wanted in the beginning.
The self-service kiosk idea is becoming something that fast food chains, including McDonald’s, have already started considering. Having a user-friendly and reliable system ensures happier clients and even customer loyalty. When the customer feels in control, there is no wrong way you could go.
Smile. Wait. Payment accepted. Imagine, that simple.
Businesses continue to think around the thought of “What will make it easier for the consumer?” And we can agree that leaving your wallet at home and being able to pay with just a smile is the way forward. No more malfunctions of your card, and no more forgetting it behind. Because, well, there is no tangible way of leaving your face behind.
Not only will it help with payments, but it will also greatly improve technology around the kitchen and business. Refrigerator doors will open by monitor usage, allowing data to drive more efficiency. Customer service will be greatly improved.
With the help of self-service, customers will be able to add their extra piece of lettuce without having to ask a waiter, them to mistype it and to never see that piece of lettuce again.
Personalization and order customisation is going to go a long way. With data being used for almost everything, businesses will know what their customers want and what they do not want. It will allow for new and trendy items to come up on the menu and will keep everything fresh and up to date. More build-your-own options will start to pop up, and your POS system will start to recognize customers and their previous orders.
There has been an increase in technology related to payments and delivery. With both being connected to your mobile device, it is no surprise that consumers would take a liking to it. There is more opportunity for payments to be made quicker, giving more room and time for the next orders and payments to come rolling through.
With these latest trends to look out for, there is a lot our businesses can do to prepare. But most importantly, businesses should be open to change. These are new opportunities. Ones that everyone should take full advantage of. There are remarkable things to come!