For a business that is focused on growth, a sound EPOS system is essential to realise ambitions and create the operational systems that will drive expansion. Your choice of restaurant POS system should be a considered one, as your needs undoubtedly will change as your business grows.
Many restaurant owners and operators commence trading with off-the-shelf or app-based restaurant technology that may not be up to the demands of a fast-growing business model. Poor WiFi signal, unreliable terminals and a lack of reporting software can progressively cramp a small but fast-growing venture. For these businesses, reinvestment in EPOS, with its attendant upheaval and capital expense, will be needed for expansion or multi-site trading.
It is important to note that your EPOS system is a key part of how you serve your customers as well as being a financial engine in the back-end of your business. A high-quality EPOS system puts you in control of business processes and enables you to manage your staff management, stock and customer experience optimally. Securing the right EPOS provider early on means that your business will benefit from point of sale software with scalability and the integrations and upgrades needed for high-volume, multi-site trading.
Here are some key features to look for in an EPOS provider if your business is set to grow:
Speed and reliability: Early on in your business’ development, a simple or free EPOS system may have been adequate to manage a small number of covers or a simple business model. However, as a hospitality business grows, an efficient and fast-operating EPOS system is critical for fast and smooth customer transactions, minimising delays to your service
+ Comprehensive reporting: Stock control and thorough financial reporting are vital for a properly managed hospitality establishment. Your POS software is, in fact, a mission-critical business management tool. Carefully assess your reporting needs and look for an EPOS company that provides accessible and insightful data management.
+ Great support: Your EPOS provider should be on-hand to assist you in getting the most out of your EPOS hardware and software, signposting the best POS integrations, with troubleshooting as and when you need it.
+ Centralised management software: For companies that operate across multiple sites and locations, centralised management software affords a centralised inventory, as well as meaning, offers and menu changes can be updated synchronously across all sites.
EPOS is more than a transaction, it is a partnership. At 3S POS is a forward-thinking and innovative POS company, providing solutions that cover all aspects of managing and operating your hospitality-based business for maximum growth. Contact us today to learn more.