Providing EPOS solutions to the hospitality sector for over 20 years

3 Reasons Why Even Small Cafés Need a POS System

14/12/20

When most people think of a POS system, they think of big, fancy restaurant chains that are bustling with customers and staff alike.

When most people think of a POS system (Point of Sale system), they think of big, fancy restaurant chains that are bustling with customers and staff alike. Though that may be the norm, in reality, food chains of all shapes and sizes could do with using an EPOS system – this includes smaller-scale local cafes.

Running a cafe can be a hectic and demanding business. From managing inventory and staff to providing excellent customer service, there are many tasks that need to be handled efficiently to ensure success. One tool that can greatly benefit cafe owners is a cafe POS system.

What is a Cafe POS System?

A cafe or deli POS (point of sale) system is a software and hardware solution that helps cafe owners manage their business operations. It is essentially a digital cash register that allows you to process transactions, track sales, manage inventory, and more. 

The POS system typically includes a touchscreen monitor, cash drawer, receipt printer, and credit card reader. It also comes with software that allows you to customize your menu, track sales, and generate reports.

How Does a Cafe EPOS Work?

POS systems for cafe works by connecting all the different aspects of your cafe into one central system. When a customer places an order, the cashier enters it into the till system, which then sends the order to the kitchen or barista station. 

Once the order is ready, the cashier can mark it as complete and process the payment. The system also keeps track of inventory levels, allowing you to know when to restock ingredients or supplies.

Why Your Cafe Needs A POS System

1. Handheld ordering

With a handheld POS, your staff members can quickly go table-to-table, ensuring that your customers don’t have to wait too long to order. If they get serviced fast, it’s more likely that they’ll leave a good review online or in-store. This means that your business will be more likely to have loyal returning customers, ensuring a consistent sale level. Having a handheld POS will also increase productivity among your workforce as they’ll constantly be on the move. 

2. Reward loyal customers

Keeping the previous point of returning customers in mind, we move onto the next reason that getting a POS system for your café will be worth it. With a POS system, you can create and keep track of loyalty schemes for maximum customer engagement, enticing them to come back and spend more money. Not only that, but as you can tailor loyalty schemes and promotional offers to certain target groups (for instance, based on a certain postcode area, gender or age), your customers will feel like they are being treated on a more personal level and will want to return. 

3. Manage your orders to suppliers

If a large-scale restaurant chain runs out of an ingredient, there’s a good chance that they can simply drop that item off the menu and still have, let’s say, seven or eight alternatives lined up to offer to guests. However, with a small café, you might not have that luxury. So try to avoid that scenario as best as you can by using a POS system. It enables you to easily track your inventory and order history and send out orders to suppliers at the drop of a hat, so you can foresee when you’re about to run out of an item and get it back in stock before trouble arises.


If you’re running a small café and feel like traditional POS methods aren’t bringing your business to its full potential, then contact us today. At 3S POS, we pride ourselves on providing advanced EPOS Systems to suit our client’s needs and support them into a more efficiently run future.

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